Whilst studying social work I was lucky to receive a placement with the charity Mencap (supporting children and adults with Learning Disabilities), then a further placement with Liaison and Diversion services within the police (assessing people over the age of 10 who had been arrested and had vulnerabilities such as mental health difficulties or reliance upon drugs and / or alcohol). It was this second placement which first piqued my interest in working within the justice system. After completing my social work qualification, I began working in mental health services for adults experiencing crisis. During this time, I also studied an MA in social and public policy.
I began working as a court appointed intermediary in 2020, for the company Communicourt, during which I completed the post-graduate accredited Intermediary Training Course. I loved working as an intermediary and felt as though much of my previous experience fed into my work, I also enjoyed learning from colleagues about new approaches and strategies to support communication and understanding.
After this I spent 2 years working within co-production for NHS Learning Disability services. I enjoyed working in partnership with practitioners, service users and carers to find ways to improve services and to embed knowledge from those with lived experience. During this time, I also supervised and educated students in placements within our service, which led to providing communication lectures to students of social work at Sheffield Hallum University. I continue providing these guest lectures as often as I am able.
Although I enjoyed all my previous roles, it was Intermediary work that always gave me the most substantial satisfaction. For this reason, I qualified as a Registered Intermediary in 2025 and now work full time in this role. As a Registered Intermediary I have found my membership with Intermediaries for Justice (IfJ) to be highly valuable. The free resources for members are excellent and well considered, the training is thorough and research based, and the WhatsApp groups have been a fantastic source of information and advice, from highly experienced and generous intermediaries, in all fields of our work. It was for these reasons, that when I was asked to join the trustee team, that I jumped at the opportunity. I am passionate about working within IfJ to continue their excellent work. I am also excited to see how my social work background can be used to support us in building a world where Intermediaries are valued and supported, and where all individuals with communication needs can understand proceedings and provide their best evidence.
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