Meet the Team

IfJ is made up of a diverse and dynamic team of dedicated trustees and staff, external advisers and volunteers, consistently striving to raise awareness on the vital role of intermediaries.

Our trustees bring invaluable skills, experience and knowledge to the board.

Our Trustees

Catherine O'Neill - Chair

As chair and a founder member of Intermediaries for Justice I have a firm belief in equality of access to justice for all.

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I am a registered intermediary in the justice system, a Speech and Language Therapist and an Arts Psychological Therapist. As a therapist I have worked with adults and children with communication needs and mental health issues, in a variety of settings including palliative care, acute mental health wards and day hospitals, schools and clinics.

I am a visiting lecturer on the Wellbeing Practitioner course at University of East London and have written for Jessica Kingsley publishers and Childsplay International on subjects related to mental health.

As chair and a founder member of Intermediaries for Justice I have a firm belief in equality of access to justice for all.

Alongside other IfJ trustees I have run conferences and seminars on subjects ranging from: Working with Defendants; Trauma in the CJS; Joined up working in CJS; Abuse and its many faces in the CJS and Vulnerability and Justice.

I have chaired and contributed to the writing of many Toolkits for The Advocates Gateway and currently run trainings for the police on communication to Achieve Best Evidence and on Trauma Informed Practice.

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Francesca Castellano - Secretary

After working for many years in television and film production, I retrained and gained a degree in psychology and a masters in Forensic Psychology.

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Since 2018 I have worked as an intermediary with defendants and witnesses and specialise in working with people who have communication difficulties associated with autism, learning difficulties, drug & alcohol addictions, ADHD, OCD, depression and anxiety. 

I bring the skills of organisation and dedication to the role of IfJ secretary. I speak fluent French and bilingual Italian. 

I believe that the work intermediaries do is an essential part of upholding the concept that the Justice system should be open and accessible to everyone in a way that is meaningful to them. 

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Heather Carroll

Since 2019, I have worked as a Registered Intermediary in the criminal justice system, supporting vulnerable teens and adults with communication barriers due to neurodiversity, trauma, mental healt

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Since 2019, I have worked as a Registered Intermediary in the criminal justice system, supporting vulnerable teens and adults with communication barriers due to neurodiversity, trauma, mental health, or learning difficulties—using a trauma-informed approach. In 2023, I joined The Intermediary Cooperative and became an HMCTS-Approved Intermediary in both Family and Criminal courts. I am the Safeguarding Officer for IfJ, maintain our social media and recently started a news feed channel for members.

Previously, I was a Modern Languages teacher, but I felt compromised by the results driven mainstream education system and found my niche outside the classroom. I joined Blackpool’s Missing and Vulnerable Children Team working across their 7 Pupil Referral Centres. I supported the attendance, welfare and safeguarding of young people excluded from school. Later, as Every Child Matters Coordinator at a special school for pupils with challenging behaviour, I led on Safeguarding, Looked After Children, and Attendance. 

I am committed to equality of access to justice for all and am passionate about youth justice and strengthening IfJ’s role as the voice for intermediaries across the justice system.

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Jeff Hughes

I am a Registered Practitioner Psychologist and have been working in private practice and as an expert witness since the 1980s.

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I am a Registered Practitioner Psychologist and have been working in private practice and as an expert witness since the 1980s. I am also an Assistive Technologist (computers for disability) and have worked in a range of settings with adults and children undertaking assessment, diagnosis and giving advice and support. My areas of special interest and expertise include the needs of disabled and vulnerable individuals who have general and specific learning difficulties, especially dyslexia, dyspraxia, attention deficit and autism. Closely involved in the Special Educational Needs assessment and review processes since 1981, I have particularly in recent years, focussed on legal work and have reported and given evidence in Court for family, employment and criminal matters. I claim to be in the process of retiring...

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Amanda Lynch

In my previous career I was a TV Producer working on shows for the BBC and Channel 4, and as a freelance journalist contributing features to The Times, Sunday Times and other national press.

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I initially dipped my toe into the justice system as an Appropriate Adult working in custody centres, with vulnerable adults and juveniles. I also worked with juvenile migrants, supporting them through the age assessment process.

In later life I trained and qualified on the Intermediary Development Programme with Triangle and, after working independently, I was subsequently a founder member of The Intermediary Cooperative. I specialise in working with vulnerable defendants with impaired communication due to mild/moderate learning difficulties, autistic spectrum disorder, ADHD, PTSD, anxiety and depression.

As an intermediary I have benefitted greatly from the resources and training offered by IFJ. I am so pleased to join them in their work advocating for vulnerable people in the justice system and in promoting awareness of the intermediary role.

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Daniel Spicer-Cusack

I am a Registered Intermediary who previously worked as a teaching assistant in specialist school departments, as an intermediary working in criminal and family courts, and in the homelessness sector as an outreach worker for individuals with wide-ranging vulnerabilities. I have advocated for people with physical and mental health needs, neurodiverse conditions, complex trauma, substance abuse issues, and unclear immigration status to have equal and fair access to education, justice, and housing.

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As well as my advocacy skills, I bring a wealth of experience building and fostering inter-agency collaboration. I understand the importance of supporting roles in large systems, and for this reason I believe intermediaries are a vital and unique force for good. Intermediaries for Justice is key in promoting and upholding the rights of vulnerable people and enabling their fair inclusion in the Justice system.

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Dr John Taggart

I am a Lecturer in Law and Director of the Institute of Criminology and Criminal Justice at Queens' University, Belfast.

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I am a Lecturer in Law and Director of the Institute of Criminology and Criminal Justice at Queens' University, Belfast. I am also a qualified barrister in Northern Ireland and England and Wales and have practised criminal law in both jurisdictions. My research focuses on the criminal process, criminal justice and socio-legal approaches to criminal law. In particular, my research looks at special measures in criminal courts and the role of the intermediary as a communication specialist for vulnerable court users.

I am the theme lead for the 'Vulnerable Accused' as part of the British Society of Criminology Vulnerability Research Network. I co-convene the 'Vulnerable Suspects and Defendants work-in-progress forum' and have recently been appointed to the Advocate's Gateway Management Committee. I am a regular adviser to the Department of Justice (Northern Ireland) and have trained intermediary cohorts in both Northern Ireland and the Republic of Ireland.

My current research project focuses on the conceptualisation of the right to 'effective participation' in police custody. As part of this project, I am collaborating with the Department of Justice (Northern Ireland), the Police Service of Northern Ireland (PSNI) and the Public Prosecution Service of Northern Ireland (PPS). My first monograph, ‘The Intermediary in the Criminal Justice System’ was published by Routledge in 2025.

 

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Kimberly Collins

I am an academic and registered intermediary. I completed my PhD in 2012 on the topic of rapport building during investigative interviews with children.

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I am an academic and registered intermediary. I completed my PhD in 2012 on the topic of rapport building during investigative interviews with children. I then worked at Teesside University for 14 years as a Senior Lecturer in Forensic Psychology. I ran the Masters in Trauma Informed Practice and taught on the Masters in Forensic Psychology and the Policing Apprenticeships.  I supervise PhD students and carry out research on ways to facilitate communication with vulnerable people in justice settings, trauma informed practice in the justice system and intermediary practice. My current research project is looking at adaptations to video identity parades with child victims and witnesses.

I have been an intermediary since 2012, first with vulnerable defendants and then with vulnerable victims/witnesses. My areas of expertise are young children, and children with autism, ADHD, learning disabilities and trauma. I have also worked as an expert witness where I review the practice of police officers during investigative interviews. Finally, I have presented at national and international conferences and regularly deliver training sessions to the police, other criminal justice practitioners, social workers and teachers.

I am passionate about the work of intermediaries and highlighting the importance of this work and how it enables access to justice for vulnerable groups.  

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Emily O'Connor

am a Speech and Language Therapist and Registered Intermediary.

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am a Speech and Language Therapist and Registered Intermediary. As a speech and language therapist I have extensive experience supporting children, young people, and adults with a range of communication needs, including autism, learning disability, and acquired or developmental language disorders. I have worked with families and young people in youth justice settings and our national child protection agency. I am passionate about making the world more accessible for people who experience communication difficulties. My work is grounded in the belief that communication is a fundamental human right. I was a key contributor to the development and production of a Charter of Rights for individuals with intellectual disabilities, I have championed inclusive communication and the creation of accessible environments across services. I have a masters in Leadership in Care and a Postgraduate Diploma in Intermediary Studies. I am dedicated to promoting trauma-informed and rights-based approaches, ensuring that communication support is embedded in policy as well as practice. I have been working as a registered intermediary in Ireland for two years. I am the Chairperson of Registered Intermediary Ireland. Through my intermediary practice, I have collaborated with An Garda Siochana (Irish Police), legal professionals and Court Services developing accessible materials for court preparation, promoting trauma-informed practice, and contributing to multi-agency training on effective communication with vulnerable witnesses and defendants. I aim to bring a reflective, rights-based approach to every case, aiming to empower each individual to participate fully and confidently in the justice process. I am currently researching skills which transfer from the clinic to court. I am passionate about intermediary work and the positive influence it can have on society—helping to make the world a more accessible and equitable place for vulnerable people. I am delighted to be part of the IfJ as I believe in the power of international learning, collaboration, and knowledge-sharing to strengthen intermediary practice and promote access to justice globally.

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Our Staff

Sarah Mason

I am an Australian law graduate with a strong passion for human rights and improving access to justice in all areas. Through my experience working in law, I have seen first-hand the difficulties for vulnerable people to be adequately represented and have their needs met by the justice system. The work of intermediaries is therefore so important to assist those in need, as is the role of IfJ in supporting this work.

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In my role as Projects and CPD Coordinator, I work with Trustees across various areas such as events management and community outreach, as well as general administration. I am also using my legal skills to draft further policies for the organisation and engaging in criminal justice reform.

It is wonderful to be involved in such a worthwhile cause and I look forward to embarking on future projects with IfJ.

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Ferne Rook

As operations manager, I undertake a wide range of tasks, including overseeing the website and online communication, maintenance and development of administrative systems, supporting IfJ’s activities & events and assisting the Board of Trustees in their subcommittee projects.

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I enjoy the interpersonal aspect of the work which includes communicating with end-users, professionals in the justice system and intermediaries.

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External Advisers

Dame Joyce Plotnikoff

The communication skills of intermediaries help make the justice system fairer and more appropriate to the needs of children and vulnerable adults. I am proud to support Intermediaries for Justice in raising awareness of the intermediary’s contribution to increasing access to justice.

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I trained as a social worker in the UK, then was admitted to the Bar in the US. However, much of my career has been as a researcher and co-director of Lexicon Limited with Richard Woolfson. Our Ministry of Justice report recommending rollout of the pilot intermediary scheme was published in 2007. Our book about the scheme  ‘Intermediaries in the criminal justice system’ - based on registered intermediaries’ first-hand accounts - was published in 2015. We have drawn on the experience of intermediaries in several articles and in guidance including Advocates’ Gateway toolkits, Criminal Practice Directions and the Equal Treatment Bench Book.

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Dr Richard Woolfson

It has been a privilege to support the work of intermediaries since their introduction in 2004 and to assist Intermediaries for Justice in promoting their work.

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I am a mathematician and management consultant. Joyce and I have worked together for almost 30 years: our involvement with the intermediary scheme has been the most rewarding of our careers. In addition to promoting the benefits brought about by intermediaries in England and Wales, we have spoken about the scheme in Northern Ireland, Scotland, Australia, New Zealand and Canada. However, in England and Wales the role is underfunded, unevenly available, insufficiently well-known and is still often misunderstood.

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Our Volunteers

Sharon Richardson

During my working life I had a variety of opportunities to support vulnerable children, young people and adults participate in the best ways they could, in a wide range of educational and home-based settings. These experiences enabled me to become a Registered Intermediary in 2008.

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I have been a member of IfJ since it's inception and have always endorsed and promoted the core belief of equality of access to justice for all.

I acted as IfJ Secretary, supporting trustees and members establish IfJ as a charity, promoting the needs of all vulnerable people throughout the Justice System.

Following a number of years in this role I took a break and then, missing the IfJ buzz, I volunteered to become IfJ's Membership Coordinator, an enjoyable role liaising with colleagues within the UK and as far away as Australia and New Zealand. 

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