Find an intermediary

IfJ is a charity that provides an automated referral service between solicitors, courts and intermediaries (IfJ members) who have registered to receive referrals.

 

Vulnerable Defendants, and vulnerable people in Family, Civil and Tribunal Cases

Since the introduction of the HMCTS Approved Intermediary Service (HAIS) on 1st April 2022, only Intermediaries approved by HMCTS have been allowed to work in the Justice system with vulnerable defendants, and vulnerable people in Family Court and Tribunal Hearings. Further information about HAIS can be found on the government website.

(Please note IfJ is independent of HMCTS). 

The Managed and Approved Service Providers (MASPs) (i.e.organisations) currently providing intermediary services are Aspire, Communicourt, The Intermediary Cooperative and Triangle.

The list of current Approved Service Providers (ASPs) (i.e. sole trader providers of intermediary services) is available here - HMCTS approved service providers (ASPs) of intermediary services - GOV.UK

There is more information about HMCTS Approved Intermediary services on the government website. 

 

Vulnerable Witnesses

Registered Intermediaries work with vulnerable witnesses in the criminal courts as part of the Ministry of Justice's (MoJ) Witness Intermediary Scheme (see Ministry of Justice Witness Intermediary Scheme - GOV.UK ). Please note IfJ cannot offer a referral system for Registered Intermediaries and requests must be made via the MoJ.

 

Fitness to Practise proceedings, Vulnerable Suspects, Immigration Tribunals and other emerging arenas requiring Intermediary Assistance

Registered Intermediaries and Court Approved Intermediaries who are suitably experienced may wish to work outside of the respective Witness Intermediary Scheme and HMCTS Approved Intermediary Service for other areas of work not covered by these services.

They can choose to assist vulnerable suspects and vulnerable people in Fitness to Practise proceedings, Immigration Tribunals and emerging areas of intermediary work as an Intermediary.

 

In general terms, this IfJ referral system is used by solicitors. To request an intermediary please use the form below.

PLEASE DO NOT email us directly requesting an intermediary or with confidential information as this is not a secure email address.

For more information on requesting an intermediary, see our Guide: How to Request an Intermediary.

 

You can use this request form to find an intermediary for pre-trial assessments, interviews/written statements, court appearances and hearings/trials. Please be aware that intermediaries have very full diaries and as much notice as possible will give the best chance of positive responses.

Your referral request is automatically sent to all intermediaries working in the selected area and with the appropriate skill set. If an intermediary is available for the requested dates, they will contact you directly.

Intermediaries for Justice does not directly employ or engage intermediaries. Please note that if the intermediary who takes your case is unable to fulfil your requirements, it is your responsibility to re-request via the form below. IfJ strongly advises that you do not make use of personal recommendations. You will then be assured that you are working with a qualified intermediary who is a member of IfJ.

If you have any further queries please email here.

If you are a member of the public and would like to know how an intermediary can help you, find out more about intermediaries here.

What do you need an intermediary for?

How IfJ's free referral system works:

- First you must complete the online application form. Please do NOT include any personal data for the vulnerable person. Include as much anonymised detail as possible (dates / area / client vulnerabilities/ virtual vs in person proceedings).

- If the assessment and trial are in different areas, please include this in your application.

- Your request is automatically sent to all IfJ intermediary members who have registered to work in the areas you request.

- You will receive an automated acknowledgement of your referral submission.

- If there is an intermediary who has the appropriate skill set to meet your client's needs, and is available for the dates you specify, they will contact you directly. Please check your spam/junk folders for replies.

- You and the intermediary will then be able to discuss the details of your case directly.

 

Additional useful information:

- Intermediaries require a written contract for funding before proceeding with a referral, so for HAIS referrals you will need to obtain an Agreement to Fund from LAA for the Assessment and Court Report, and from the Court for Trial matters, funding from the police for suspect interviews and agreement for Fitness to Practise proceedings from the particular professional Regulatory Body involved.

- To ensure your client's confidentiality and respect GDPR, please do not include any client-identifiable information in the form. This should only be shared once an intermediary has been engaged.

- Many intermediaries only accept referrals for the whole trial for vulnerable defendant work. Please read IfJ's recommendations on 'evidence only'.

- If an assessment has already taken place, but the assessing intermediary is then not available for the trial, a second intermediary may need to conduct their own assessment.

- If an assessment has already taken place, but the assessing intermediary is then not available for the trial, a second intermediary may need to conduct their own assessment.

- In keeping with IfJ's charitable objectives, IfJ offers this free referral system in order to facilitate access to intermediaries (trained by Aspire, Communicourt, The Intermediary Cooperative, the MoJ, or Triangle) throughout the justice system.

- Please note that IfJ is not a regulatory body.

Police officers or Crown Prosecution Service seeking a Registered Intermediary to undertake an assessment of a vulnerable complainant or prosecution witness’s communication skills and needs should contact the National Crime Agency (NCA):

Major Crime Investigative Support: 0345 000 5463

Karen Crotch| Witness Intermediary Team Leader

Email: wit@nca.pnn.police.uk (pnn users) 
Email: wit@nca.x.gsi.gov.uk (all other users) 

The current situation with regard to vulnerable defence witnesses is that in principle the Ministry of Justice is empowered to match a vulnerable defence witness with a registered intermediary (RI).

For further advice IfJ recommend that you contact: 

National Crime Agency 
Aspen, Wyboston Lakes, Great North Road, Wyboston, Bedfordshire, MK44 3BY 
T: 02038 936639

M: 07517 987967

Major Crime Investigative Support: 0345 000 5463
Email: wit@nca.gov.uk 
www.nationalcrimeagency.gov.uk

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