Find an intermediary

IfJ is a charity that provides an automated referral service between solicitors, courts and intermediaries (IfJ members) who have registered to receive referrals. From 1st April 2022, only Intermediaries approved by HMCTS will be allowed to work in the Justice system. All of the intermediaries on the IfJ database are HMCTS Approved Service Providers (ASPs) or are part of HMCTS Managed Service Providers (MASPs). The new scheme is called HMCTS Approved Intermediary Service (HAIS). The four MASPs also providing intermediary services are Aspire, TIC, Communicourt and Triangle. (Please note IfJ is not affiliated with HMCTS).

There is more information about the new system on the government website.

In general terms, this referral system is used by solicitors. To request an intermediary please use the form below.

PLEASE DO NOT email us directly requesting an intermediary and please do not send any confidential information as this is not a secure email address.

For more information on requesting an intermediary, see our Guide: How to Request an Intermediary.

You can use this request form to find an intermediary for pre-trial assessments, interviews, court appearances and trials. Please be aware that intermediaries have very full diaries and as much notice as possible will give the best chance of positive responses.

Your referral request is automatically sent to all intermediaries working in the selected area and with the appropriate skill set. If an intermediary is available for the requested dates, they will contact your directly.

Intermediaries for Justice does not employ or engage intermediaries and has no control over the responses you receive.

Please note that if, on the rare occasion, the intermediary who takes your case is unable to fulfil your requirements, it is your responsibility to re-request via the form below. IfJ strongly advises that you do not make use of personal recommendations. You will then be assured that you are working with a qualified intermediary who is a member of IfJ.

If you have any further queries please email here.

If you are a member of the public and would like to know how an intermediary can help you, find out more About Intermediaries

What do you need an intermediary for?

To ensure you receive the best use of this free IfJ referral system please read through the following information.

How IfJ’s free referral system works:

- First you must complete the online application form. Please include as much detail as possible (dates / area / client vulnerabilities)

- If the assessment and trial are in different areas, please include this in your application

- Your request is automatically sent to all IfJ intermediary members who have registered to work in the areas you request

- You will receive an automated acknowledgement of you referral submission

- Any intermediary who receives your request, has the appropriate skill set to meet your client’s needs, and is available for the dates you specify, will contact you directly. Please look out for replies in your spam/junk folder.

- You and the intermediary will then be able to discuss the details of your case.

 

Additional useful information:

- Intermediaries require a written contract for funding before proceeding with a referral, so you will need to obtain an Agreement to Fund from LAA for the Assessment and Court Report, and from the Court for Trial matters.

- To ensure your client’s confidentiality, please do not include any client-identifiable information in the form, this should only be shared once an intermediary has been engaged.

- If use of an intermediary has only been agreed for evidence-only, please state this in the form.

- Many intermediaries only accept referrals for the whole trial. Please read IfJ’s recommendations on 'evidence only'.

- If an assessment has already taken place, but the assessing intermediary is then not available for the trial, a second intermediary will need to conduct their own assessment.

- In keeping with IfJ’s charitable objectives, IfJ offers this free referral system in order to facilitate access to intermediaries (trained by the MoJ, Communicourt or Triangle) throughout the justice system.

- Please be aware IfJ is not a regulatory body. 

- Intermediaries are self-employed and fee rates may vary. It is your responsibility to ensure the intermediary you engage has the appropriate skills and necessary registrations and to obtain estimates for all costs (initial assessment/reports/attendance at court). 

 

IfJ welcomes feedback on your experience of using this service, please email referrals@intermediaries-for-justice.org

To ensure you receive the best use of this free IfJ referral system please read through the following information.

IfJ’s free referral system works in the following way:

- First you must complete the online application form. Please include as much detail as possible (dates / area / client vulnerabilities)

- If the assessment and trial are in different areas, please include this in your application

- Your request will be automatically sent to all IfJ intermediary members who have registered to work in the areas you request

- You will receive an automated acknowledgement of you referral submission.

- Any intermediary who receives your request, has the appropriate skill set to meet your client’s needs and is available for the dates you specify, will contact you directly.  Please look out for replies in your spam/junk folder.

- You and the intermediary will then be able to discuss the details of your case.

 

Additional useful information:

- Intermediaries require a written contract for funding before proceeding with a referral, so you will need to obtain an Agreement to Fund from LAA for the Assessment and Court Report, and from the Court for Trial matters.

- To ensure your client’s confidentiality, please do not include any client-identifiable information in the form, this should only be shared once an intermediary has been engaged.

- If use of an intermediary has only been agreed for evidence-only, please state this in the form.

- Many intermediaries only accept referrals for the whole trial. Please read IfJ’s recommendations on 'evidence only'.

- If an assessment has already taken place, but the assessing intermediary is then not available for the trial, a second intermediary will need to conduct their own assessment.

- In keeping with IfJ’s charitable objectives, IfJ offers this free referral system in order to facilitate access to intermediaries (trained by the MoJ, Communicourt or Triangle) throughout the justice system.

- Please be aware IfJ is not a regulatory body. 

- Intermediaries are self-employed and fee rates may vary. It is your responsibility to ensure the intermediary you engage has the appropriate skills and necessary registrations and to obtain estimates for all costs (initial assessment/reports/attendance at court). 

 

IfJ welcomes feedback on your experience of using this service, please email referrals@intermediaries-for-justice.org

To ensure you receive the best use of this free IfJ referral system please read through the following information.

IfJ’s free referral system works in the following way:

- First, you must complete the online application form. Please include as much detail as possible (dates / area / client vulnerabilities)

- If the assessment and trial are in different areas, please include this in your application

- Your request is automatically sent to all IfJ intermediary members who have registered to work in the areas you request

- You will receive an automated acknowledgement of you referral submission

- Any intermediary who receives your request, has the appropriate skill set to meet your client’s needs and is available for the dates you specify, will contact you directly.  Please look out for replies in your spam/junk folder.

- You and the intermediary will then be able to discuss the details of your case.

 

Additional useful information:

- Intermediaries require a written contract for funding before proceeding with a referral, so you will need to obtain an Agreement to Fund from LAA for the Assessment and Court Report, and from the Court for Trial matters.

- To ensure your client’s confidentiality, please do not include any client-identifiable information in the form, this should only be shared once an intermediary has been engaged.

- If use of an intermediary has only been agreed for evidence-only, please state this in the form.

- Many intermediaries only accept referrals for the whole trial. Please read IfJ’s recommendations on 'evidence only'.

- If an assessment has already taken place, but the assessing intermediary is then not available for the trial, a second intermediary will need to conduct their own assessment.

- In keeping with IfJ’s charitable objectives, IfJ offers this free referral system in order to facilitate access to intermediaries (trained by the MoJ, Communicourt or Triangle) throughout the justice system.

- Please be aware IfJ is not a regulatory body. 

- Intermediaries are self-employed and fee rates may vary. It is your responsibility to ensure the intermediary you engage has the appropriate skills and necessary registrations and to obtain estimates for all costs (initial assessment/reports/attendance at court). 

 

IfJ welcomes feedback on your experience of using this service, please email referrals@intermediaries-for-justice.org

Police officers or Crown Prosecution Service seeking a Registered Intermediary to undertake an assessment of a vulnerable complainant or prosecution witness’s communication skills and needs should contact the National Crime Agency (NCA):

Major Crime Investigative Support: 0345 000 5463

Karen Crotch| Witness Intermediary Team Leader

Email: wit@nca.pnn.police.uk (pnn users) 
Email: wit@nca.x.gsi.gov.uk (all other users) 

The current situation with regard to vulnerable defence witnesses is that in principle the Ministry of Justice is empowered to match a vulnerable defence witness with a registered intermediary (RI).

For further advice IfJ recommend that you contact: 

National Crime Agency 
Aspen, Wyboston Lakes, Great North Road, Wyboston, Bedfordshire, MK44 3BY 
T: 02038 936639

M: 07517 987967

Major Crime Investigative Support: 0345 000 5463
Email: wit@nca.gov.uk 
www.nationalcrimeagency.gov.uk

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